Thank you for choosing our jewellery website for your purchase. We understand the importance of timely delivery when it comes to jewellery, and we strive to provide a seamless and efficient delivery experience for our customers. Below, we have outlined our delivery policy specifically for orders with a 2-3 days delivery option:

​

 

Order Processing

   - Once you place an order with the 2-3 days delivery option, our team will immediately start processing your order.

   - We will carefully handle your jewellery items and ensure they are securely packaged to avoid any damage during transit.

 

Shipping

   - We have established partnerships with reputable shipping carriers to deliver your order within the promised 2-3 days timeframe.

   - Our shipping partners are known for their reliability and commitment to timely delivery.

   - You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched.

 

Delivery Timeframe

   - Our aim is to deliver your order within 2-3 working days from the time of purchase.

   - Kindly note that this timeframe may vary depending on factors such as your location, external circumstances (e.g., natural disasters, public holidays), and any unexpected issues during transit.

 

Communication

   - We understand the importance of keeping you informed throughout the delivery process.

   - In case of any delays or issues, our customer support team will proactively reach out to you via email or phone to provide updates and resolve any concerns you may have.

 

Shipping Restrictions

   - Please note that there may be certain locations and situations where we are unable to provide the 2-3 days delivery option due to logistical constraints.

   - In such cases, our website will display the available delivery options based on your location.

 

 Additional Information

   - For orders with multiple items, if one or more items are unavailable for immediate dispatch, we may split the delivery and send the available items first, followed by the rest as soon as they become available.

   - Kindly review our return and exchange policy in case you need to make any changes or returns to your order.

 

At our jewellery website, we prioritize the satisfaction and happiness of our customers. If you have any specific queries or concerns regarding the delivery of your order, please feel free to contact our customer support team, who will be more than happy to assist you.